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Customer Success Engineer

We are hiring for a Customer Success Engineer based in Bangalore or Pune, who will leverage 4-8 years of experience to analyze customer data on the Concentric Platform, identify data risks, and develop tailored remediation strategies. The ideal candidate will serve as a trusted data security advisor, providing expert guidance to customers while maintaining training datasets for AI models and delivering impactful presentations to drive platform adoption.
Bangalore, Pune / India

You will

  • Individual Contributor (4-8 yrs)
  • Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies
  • Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies
  • Develop, curate and maintain training datasets for AI models
  • Label large datasets for supervised learning of AI models
  • Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
     

You have

  • Individual Contributor (4 -8 yrs experience)
  • Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. and willing to overcome obstacles
  • Experience in developing training datasets for AI models and data labelling for supervised learning of AI models.
  • Excellent attention to detail
  • Customer advisory experience preferably in data security domain
  • Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus.
  • Broad knowledge of operationalizing data security, regulations and standards will be an advantage
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
  • Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
  • Graduate/Post Graduate in Engineering discipline from premium institute
Fill out the form to apply

Notice: Concentric AI never asks for money nor paid certifications during the interview process; such behavior is a known scam of which we’ve been made aware.

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